Frequently Asked Questons | BigShots Golf
FAQs

FAQs

Yes, on your first visit to us you will need to purchase our lifetime membership for a one-off payment of £5 per adult and £2 per child (6-15 years old). 5 years and under, no charge, we mean it when we say it – it’s for your lifetime!

Of course! Just let reception know on your next visit and we will give you a replacement card for £2.

Yes! The whole family are welcome at Bigshots! Kids are allowed to use the driving range until 8pm, after that it is 16+ only. If you are under 16 you must always be accompanied by an adult.

Yes, we are. We have VIP bays which are wider for wheelchair accessibility. We also have a lift in the venue. 

Yes of course! We have a golfers offer available to those who want to come and practise! Bring your own clubs to make use of this offer. Book here

Of course!

Unlimited during your allotted time. 

We are in Harrow. 280 Watford Road. HA1 3TZ. 

Bus options: H9, H10, 182,223,483, N18, N92

Tube: The nearest station to us is Northwick Park (Metropolitan line). Harrow-On-The-Hill (Metropolitan line) and South Kenton (Bakerloo line and London Overground) stations are also close by. 

Yes, we do. Parking is free for our customers, please register your car details on arrival at reception as our carpark is managed by a private company. 

It’s up to you. From high heels to flip flops, it’s all fine by us, however we ask that nobody enters the building without the minimum of a top and shoes. 

During the colder months we encourage you to wrap up warm. Please check the weather before your visit and dress accordingly. 

We operate a Challenge 25 policy here at Bigshots Golf. If you would like to purchase alcohol or are visiting after 8pm ID will be required, especially if you’re lucky enough to look under 25!

We have a 15-minute grace period. Please give us a call and let us know as soon as possible.  if you are running more than 15-mins late and we’ll do our best to accommodate you.

You can book for a minimum of 1 hour or stay for as many hours as you wish. Request for extension is always subject to availability. Please try to give as much notice to a team member as possible. 

You don’t need to be an athlete to play at Bigshots Golf. If you are feeling unwell or have any symptoms of flu, please stay home to protect the health of our other guests. If you have an injury or health condition, we advise that you consult a doctor before attending. Playing the game will be at your own risk.

Please email us at [email protected] and we will check our lost property for you. We cannot take any responsibility for guests’ personal belongings either in the restaurant, during gameplay or during events. All items are brought onsite at the owner’s own risk. Any valuables left behind, if found will be stored securely. 

We partner with the Blue Light Card, Defence Discount Service, and the Police Sports Association. We offer 50% off golf Monday – Friday, 9am – 7pm, and 25% off food Monday – Thursday – all day, and until 7pm on Fridays. You must have a valid NHS card and show this to reception on your arrival. This offer is also available to all emergency service workers. T&Cs apply. Please visit https://www.bluelightcard.co.uk/

Yes, we do, we offer discount on golf for students! This is available Monday to Fridays 08:00 am -17:00 costing £10 per game and lifetime Membership Cards are £2.00. This offer is only available with valid student discount card. T&Cs apply. 

We want you to have fun here at Bigshots Golf, but if you do not comply with our T&Cs, we reserve the right to ask any person or party to leave the venue at any time. Please play responsibly! The full list of our safety rules can be found at reception or see them here.

Trackman is our cutting-edge ball tracking technology. When you hit one of our balls it’s digitally tracked, and your shot is mapped on to our gaming system! You can also download the Trackman app to keep all your sessions logged!

The cost per bay during off-peak (Monday – Thursday) is £20 and peak (Friday – Sunday) is £30 a bay. The cost is per bay not per person – we have a maximum of 6 persons per bay at any one time. You will also need to purchase your lifetime membership card if this is your first time visiting us – this is a one-off payment of £5 p/p, £2 for kids.  Our best rates and offers are available online.

The maximum persons per bay is 6 due to health and safety and the comfort of all, we don’t have a minimum!

For regular golf bookings from 1-18 people, we have a 72-hour refund policy. We can always reschedule your session to a later time or date if you contact us later than 72 hours prior to your booking. For larger bookings or events, it is 2 weeks. 

Booking online can only be made up to 2 hours before your visit. If you wish to book later than this window, please call our team on 020 4538 8191 and we will book you in! We can’t make same day bookings but please feel free to walk in and if we have space to accommodate you, we will!

Yes of course! During busy periods there may be a queue, but don’t worry! Should this be the case, please check in with reception, and explore all on offer at the venue: The Bunker Bar, choice of restaurants or the cafe. 

We can accommodate groups of all sizes and create a bespoke event just for you! Please give our helpful sales team a call Monday – Friday, 9am – 5pm on 0208 864 2020 or please send us an email at [email protected] and we will get back to you within 24 hours.

Of course! We have party packages suitable for any age and we can accommodate any party size! Whether you’re looking for golf, a sit-down dinner, a private area for fun & activities or all the above! We will create a special day that will be remembered! Book here

Request for changes must be made at least the day before your booking. We will do our best to accommodate any alteration of date or time. Please be aware any alterations may incur extra cost if bookings are moved from Off- peak to Peak. For Clarity Off peak- Mondays- Thursdays, Peaks- Fridays- Sundays, key events, school, and bank holidays.

Of course! We have a variety of spaces available in the venue to hire! Or why not go all out and hire the entire venue! Contact our sales team on 020 4538 8131 or and email: [email protected] to discuss the best option for your event

Unfortunately, we do not allow outside food and drinks into the venue. We have our own onsite restaurant, café and bar to provide you with all your needs!

Yes, we do! And you don’t even have to move! Each bay has its own ordering screen where you can purchase food & drink from our Bigshots menu delivered direct to your bay! 

Of course, you can! Alternatively, you can order one of our sumptuous desserts.

Absolutely. We cater for all dietary requirements. Please ask a member of our team if you are unsure about any item on the menu.  Please also ensure that you let us know in advance if you have any allergies or intolerances so that we can cater for you on arrival. NB Peanuts and nuts are used in our cooking, so our kitchen is not a nut free environment.

There are many food and drinks options available. The Common Grounds Cafe is open 07:30 for your favourite brew, breakfast is served 09:00am – and available all day, the Blue Zenzer restaurant is open from 12:00 and food is available from the bigshots menu from 09:00am.

You can book online; however, you can just turn up!

The golf course is open from 7.30am – 12pm, and Footgolf is open 12pm – 7pm every day.

Adults £10, senior (60+) & junior (under 16) £8

The course is 9-hole 

The maximum par is 4, the par for the entire course is 29

No, we don’t provide golf balls and clubs for the 9-hole course. We will provide football for the footgolf. These must be returned at the end of every game 

From The Gram

From The Gram

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